Are you living in a property with disrepair issues or struggling to claim your deposit back?
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What We Do
Home Rescue is a trading name of Veritas Solicitors who have a wealth of knowledge and experience in Housing Disrepair claims, with an exceptional track record of helping tenants living in unfair living conditions.
Our role is to represent you, seek the repairs to your property and obtain any compensation owed to you. We do this by demonstrating the effects and extent of the living conditions you are experiencing. As well as repairs and compensation, we will also seek to recover any other entitlements due for losses sustained by you.
You’ll be represented by our highly skilled and knowledgeable legal professionals, alongside qualified surveyors, and expert administrative assistants, working together to deliver unparalleled level of care and attention to your claim.
Our dedication ensures tenants who are experiencing substandard housing conditions, receive every opportunity to receive the essential repairs to their home and any compensation they rightfully deserve.
Submit your details
Start by simply entering your details on our enquiry form.
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Where we can successfully complete your claim, we will ensure your repairs are complete and any possible compensation is paid.
Why Choose Us?
By choosing Home Rescue to represent you in your claim for housing disrepair, you are working with a trusted team of experienced legal experts, with a proven track record in delivering positive results for thousands of customers.
Why Should I Claim for Housing Disrepair?
Everyone deserves to live in comfortable and safe conditions. Your Council/Housing Association has a legal responsibility to ensure that the living standards of your home are upheld to a fair level. All Council and Housing Association properties should be held in a good state of repair for you to maintain a reasonable standard of living.
Identifying Your Potential Claim
Mould, defective appliances, water damage and many more faults to your home will attribute to dangerous and uninhabitable living conditions. Your Council/Housing Association is obligated to ensure your home is free from disrepair and remains in a habitable condition.
Read our Reviews
Susan Bennett
Very helpful, nothing was too much for them. Always kept me updated and always happy to advise you on anything you’re not sure of.
Melissa Bath
Just want to say had a pleasure dealing with this company regarding my housing disrepair claim through the landlord due to my social housing being in a bad state. Want to thank Beatriz García Nieto for helping me throughout this situation. Highly recommend.
Dan Leigh
Veritas Solicitors have been very professional. Their customer care has been excellent. I am happy with the work that Harris Amer has carried out.
Gaheir
If you really need help, contact this solicitors, they’re given you the help you need it, like me!
Christine Walker
Very good resolved the matter quickly and was always kept well informed of everything.
Sasha Cribb
Just want to say thank you so much Shabana Hussain for helping me regarding my housing disrepair due to my social housing being in a bad state. I couldn’t be any happier thank you so so much! Would definitely recommend! Thank you again Shabana Hussain.
About Veritas Solicitors
At Veritas Solicitors, we specialise in managing your housing disrepair claim from its opening through Home Rescue, all the way to its resolution. Once it’s confirmed that you have a valid claim, we will represent you and present your claim to your Council/Housing Association.
With expertise in housing disrepair matters, we utilise our vast knowledge and experience to achieve the best possible outcome for you. Our unwavering commitment is to secure the most favourable outcome for your claim, ensuring your needs are always at the forefront.
Our principles revolve around prioritising you, the client, making you the focal point of their mission. Since our establishment in 2007, the team of solicitors and legal professionals has experienced significant growth. Alongside this expansion, we’ve accumulated a wealth of knowledge and resources to support you throughout the process.
Frequently Asked Questions.
- You must have reported the disrepair to your Council/Housing Association and the landlord has failed to remedy them within a reasonable period of time
- The disrepair is ongoing
Section 11 of the Landlord & Tenant Act 1985, is one of the main ways in which a repairing obligation is imposed upon landlords; but this does not require your landlord to improve the property or to remedy inherent design defects.
We will approach your landlord with a Subject Access Request (SAR) for Disclosure. This requires your landlord to provide Veritas Solicitors with evidence of your complaints made, by providing copies of e-mails, texts, postal correspondence, or any other means by which you have notified your landlord of the defects to your home.
The law does not say how long reasonable time is. However, it does depend on the nature of the disrepair. If the reason for the disrepair relates to heat or water, it would been deemed ‘Urgent’ and would need to be dealt with almost immediately
Regarding Housing Disrepair claims, you have 6 years to make a claim from the date the disrepair was first reported to your landlord. In regards to personal injury claims you have a shorter 3-year deadline to issue court proceedings. In regards to a child under 18, the 3-year limit does not begin until the child’s 18th birthday; therefore, until their 21st birthday.
We offer a ‘No-win, No-fee’ service. You are not required to pay anything upfront and in the event that your claim is unsuccessful, you wont have to pay a penny.
- Compensation is usually awarded directly to the Solicitor; fees and any associated costs are deducted, and the remaining amount made payable to your nominated bank account by BACS mandate.
- If for any reason you have rental arrears, your landlord may deduct the amount in rental arrears and any remaining monies owed will be transferred to your solicitor, who will take their fees and any associated costs, remaining compensation will be made payable to your nominated bank account by BACS mandate.
- If your rental arrears exceed the amount of compensation you are owed, this will be deducted from your outstanding balance to reduce the arrears and no compensation will be awarded.
